Server Crash Only Happens To Others But Not To Us…

There are a number of lies we tell ourselves that can leave us vulnerable and unprepared when it comes to network security. We may feel that our servers are robust and impervious to any attacks or crashes until reality hits – an unexpected event occurs that leave us feeling helpless and stunned. A server outage can come in various scenarios including a virus that was accidentally downloaded from the Internet by an employee, hardware or corrupted software or from a malicious attack. Point being, server crashes are almost inevitable and could strike at any moment. When the unfortunate server crash does occur, what really matters next is the kind of backup systems and plans that will keep you running while you try to resolve your server issue. But what exactly is going to happen to your server before and during a crash? How will this crash happen? Below are the just three of the worst-case scenarios that lead to business server outages and what you must do to protect your organization when a server crash occurs.

A Crash In The Hard Drive

As much as we hate to admit, no machine is 100% reliable as failure and lapses are bound to happen. Hard drives contain hundreds of small components that may degrade after a while and eventually lead to its final mechanical failure. Although in very rare cases, newer hard drives may also suffer the same fate. When it does happen, you need to be sure that your backups are up and running. Why? Well, you can never be 100% sure that forensics will recover everything on your hard drive in one piece. In the event that your onsite backup isn’t working or you just do not backup your data, there is no guarantee of what can be restored and how long this restoration process may take, and the quantity of data you may lose. Again, Data forensics experts can cost you as much as $20,000, and the sad part is that there are no guarantees that they will help you recover all your data. This recovery process can stretch from as little as a week up until a month – this means that throughout this period of uncertainty, your business will be offline – you will be unable to work, attend to clients and customers or even send a simple e-mail. This is basically the worst that can happen, so ensure that you never find yourself in this situation. The importance of backups cannot be overemphasized in this case.


An App Downloaded By An Employee Attached With A Virus

Your team may have kept the backup running, but it seems like this infection occurred several weeks back. To further complicate matters, your tape-based backup system lacks any form of business continuity, and your provider has to completely shut down the entire system, rebuild the servers from the beginning and import every data individually again. This process may take anywhere from 24 hours to five days. Well, there is even more to it, once the server has been brought back online, all the files must go through a scrubbing process before employees can access them again to ensure that the infection has been completely removed. What’s next? Workstation reconfiguration and reconnection. This kind of business server outage will most likely bring the business to its knees and it could take weeks before things get back to normal again. Repeat after me: Centrally managed antivirus. There has to be somebody solely responsible for updating virus definitions on your server and individual workstations for your entire network to ensure that this “calamity” never befall your business.


The Blue Screen Of Death

We’ve been there before and trust me it’s not pleasant. Well, this most likely means that you are running an unsupported operating system on the back of warnings from your IT support that the OS is no longer being supported nor updated. The blue screen is commonly caused by a security flaw that was never patched – owing to the fact that Microsoft has withdrawn support for your server. Here is the worst part. Reports reveal that an amateur hacker created a tool that made a total mockery of your security systems and ruins your servers “for fun.” I guess you are surely not finding it fun, because your IT department is having troubles recovering the server and now you have to run on your backup server – which they eventually find out is corrupt. The result? You lose all your business data and there is no hope of ever recovering it. After several efforts over a couple of months of trying to rebuild the files from scratch using some old USB drives, you’re ultimately forced to accept defeat and shut down your business.

Worst-case scenarios are truly what they mean, the “worst” and they should be avoided at all cost. But funny enough they happen frequently. I have seen countless businesses put their backups, operating system and antivirus system upgrades off and, in the end, they suffer from severe outages, monetary and productivity loss. The statistics relating to these outages are mind-boggling for those that have neither a backup or continuity plan to fall back on. Do not wait until you are in a helpless situation that costs you and your business. Ensure you look for a proactive strategy immediately to protect your business form server outages and loss of productivity.

There are several options that offer offsite backup and, cloud-based backup and business continuity solutions. Ensure you work with seasoned professionals in your industry that can help you determine the best option for your business based on your budget and workflow.

At Redsploit we offer a variety of services that will prevent catastrophic outages from happening. From penetration tests, to vulnerability scan and management, we provide first hand solutions that provide early warning to minimize the risk of new vulnerabilities affecting your assets. Call us today for a free consultation and take the first step into having worry-free business servers.

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