- April 23, 2018
- Posted by: jakir
- Category: Cyber Security
Workforce oversight is crucial in any business regardless if your workers are on a single network or are spread across various satellite offices across the globe. Employee monitoring is usually an important precaution to take to determine if your employees are following standard practices with regards to company security and data threats. Obviously, monitoring also ensures that your employees stick to only what’s in their job description.
Big organizations with thousands of workers in a shift setting environment such as call centers, will benefit greatly for having an employee monitoring system that can ensure operations are completely visible to help measure employee productivity.
Employee surveillance becomes even more vital to organizations such as private contractors or government entities that work with important medical, financial or sensitive information, to ensure rules are followed in order to protect confidential data. Whether you’re seeking for a complete employee-tracking tool that provides a comprehensive oversight with full control or if you‘re just after “Google Analytics” type of visibility to track productivity metrics and improve office efficiency, we’ve got the perfect tool just for you.
Introducing The Redsploit Monitoring Tool Powered By Teramind
Employee monitoring transcends past the basic time tracking feature of clock-ins and outs or simply managing and assigning workloads and schedules. The Redsploit Monitoring Tool powered by Teramind, boasts a number of robust features such as time tracking, location tracking, keystroke logging and screenshots recording to provide an all-inclusive monitoring platform.
It enables admins can categorize programs between important and unimportant to determine productivity level across several teams, employees or department groups. It is vital to have user grouping and customization because an app that is considered productive for one job may be regarded as unproductive for another. For example, a social media manager that spends the bulk of the day on Facebook; which is an integral part of their role, would be considered acceptable, whereas a production manager spending office hours on Instagram, should raise a red flag.
Productivity metrics data may be summed up on a large scale in real-time admin, manager dashboards, and in detailed reports. You can easily drill down further into the data by viewing the most efficient employees, productivity by department or by comparing teams on specific tasks. In addition, it can offer you a summary of data visualizations such as a productivity chart that organizes unproductive and productive app percentages or leaderboards lists that outline inactive or active users as well as frequently used applications.
Another part of tracking activity is keystrokes monitoring, which is basically the benchmark for monitoring employee activity. The moment you have the core data of how frequently employees are interacting or typing with their machines, it can then be formed into a corresponding activity log, audit trails, screenshots and all the other in-depth monitoring vectors that make up a comprehensive profile of employees’ online activity. Being named the most efficient tracking software, Teramind (offered by Redsploit) can use raw keystroke data, which is a time-stamped chart of the system keys that users pressed at any particular time, which are then compared against all other activity data or metrics recorded. This enables you to get the full picture of what workers are up to at any given time, and a good sense as to why they were doing it.
The All-Seeing Eye
The moment you install an incognito agent on a system (carefully disguised as a normal program), this powerful employee-tracking tool can be that ever-watchful eye that you need. It can monitor and see everything an employee does, including the applications they frequently use, to who they have been chatting with, to what messages were exchanged. The tool can also adopt automatic logic like policy triggers and keyword triggers to notify admins when employees are engaged in actions that are non-compliance.
It all begins with a programmable employee screenshot and screen recording option. With the Redsploit Monitoring Tool, administrators can program settings and rules to take screen captures at varying periods, either once per hour or as frequently as every 30 minutes or even 10 seconds. It also supports non-stop video recording or live screenshots that allows administrators see what an employee is up to in real time or see a time-stamped recording of any particular time of the day. Above all, saved screen captures contain metadata that can be integrated into the tracking dashboard to be used as supplementary data or supporting evidence for any data point or activity an administrator is investigating or reviewing.
Aside from the images, the monitoring platform also has an astonishing range of comprehensive detailing about every file, message, applications and even parts of data that pops up on an employee’s screen or system. This tool also offers a sophisticated feature of optical character recognition (OCR) on the screen of a user that can mine specific sessions on certain keywords. Regardless of whether it is via enabling support or OCR for tracking certain web or desktop apps used by workers, this in-depth employee monitoring system will parse chats, email messages, instant messages, and any other team or private communication apps. They will keep an eye on any keywords or parameters as setup by the admin.
This also pertains to scanning file titles and tracking documents and will save the attached file or documents so an administrator can always see it. If your C-suite executive wants to find out if employees within the organization have been talking about the company’s CTO or CEO, you can simply set up keyword triggers to get any email alerts or have all “mentions” summed up in a report. This rule-based automation can also be used for a range of user behaviors or parameters. For example, a defined set of rules can be established to prohibit sending company information via private channels or installing an app that isn’t approved by IT. This powerful tool will always trigger notifications to either send you an alert, block the action or record it in a report log that describe how the actions of that particular user factors into risk reports, which can be used for employee coaching or during performance reviews.
As mentioned earlier, whether your organization is looking into investing in an employee monitoring system to enhance efficiency and productivity or maybe you’re just looking to comprehensively monitor all that your employees are up to during business hours, the Redsploit Monitoring Tool is the clear choice in employee tracking software. It truly is a comprehensive tool that gives you complete insight into what your employees are up to at the granular level – a Big-Brother kind type of surveillance if you will. The level of monitoring is based on how much you want to know about your employees and what they’re using the company resource for. On the back of its amazingly good monitoring abilities, it also offers broad range of business intelligence (BI) data analytics and reports on the back end to analyze and process all the employee data being recorded.
It also excels seamlessly in productivity-focused monitoring and enterprise-level monitoring that is ideal for small to medium scale businesses. According to PC Mag, it is the most sophisticated and best fully automated employee monitoring tools on the market. Advanced functions such as real-time OCR, remote desktop control, playback mode and audio compatibility for headphone monitoring and microphone are all useful for any type of business set up you may have. Best of all, it can enable admins to configure program alerts and set user-focused rules to however they want.
Furthermore, the Redsploit Monitoring System also offers a more intuitive user experience (UX) and a cloud-based management user interface (UI). It’s extremely easy to install and configure, so you can get it up and running in no time. If you’re worried about data being secure from Teramind or Redsploit, this is not a concern due to the advanced data encryption available so your data will never be compromised.
The tool also offers privacy feature that limits access to what’s being recorded. For instance, you can configure monitoring policies either for certain users or company-wide that allows you to whitelist certain sites or apps that you don’t want to be monitored. For instance, if an employee tries to access their bank account information, then the tool can suspend keystroke monitoring and logging so that sensitive financial data are not recorded.
Do The Right Thing
It is essential that businesses that adopt employee-monitoring tools handle employee data with the highest form of privacy. For administrators, it is crucial that there is a clear boundary that describes who and what can be monitored and when they can be monitored, in addition to whether employees know that they are being monitored.
Most employee monitoring tools will only allow stringent access that ensure that managers and administrators just have access to profiles and dashboards of only employees that they are authorized to see. Also, the Redsploit monitoring tool allows you to disguise the program or you may allow employees know that they are being monitored, by simply changing from the default work of incognito.
In Europe, for example, employers are mandated to disclose to employees that their activities in the workplace are being monitored, whereas, in the US or Canada, the employer is not required to disclose such information to employees. So, it is important to take compliance laws in different regions into consideration.
The technology that employee-monitoring tools possess can provide incredible benefits to organizations via comprehensive insight, data gathering, data reporting and automation. It is crucial to plan ahead and talk to us about your goals when analyzing the customization, monitoring features and powerful data gathering abilities that our employee-tracking tool can offer to your organization. Call us today for a 30-day free trial and let us help you achieve your goals of having a more secure infrastructure and productive workforce.
Note: The above is an adapted excerpt from the PC Mag article called The Best Employee Monitoring Software of 2018.